Blindsided

Blindsided

When is the last time you felt blindsided? How did it make you feel about the person who blindsided you? To “blindside” someone is, by definition, to attack someone where they are vulnerable or uninformed. In a business setting, people are blindsided every day as a...
Designing Moods

Designing Moods

I find the holiday season to be — among other things — an emotional one. I find myself feeling festive, grateful, excited…and also hurried, worried, and tired. Like most people, I aim for more of the former, and less of the latter: more joy, less pain; more peace,...
Doing The Most

Doing The Most

We all ‘pay our dues.’ Day in and day out, we pay what we owe. We leave tips, even when we don’t get the quality of service we hope for. In the workplace, we ‘pay our dues’ when we give someone the respect they deserve, repay a favor, follow through on what is asked...