People vs. Products

People vs. Products

Lidia (name changed for privacy) has been in a relatively senior leadership role for nearly 2 years. Like most of her colleagues, she was promoted as a strong contributor and a solid team player. Lidia knows her stuff, and assumed that leading her team wouldn’t be all...
The Cost of Conversation

The Cost of Conversation

Communication. Conversation. Dialogue. Just this morning one of my clients asked me – in a fit of frustration – why her leadership team was having the same conversations over and over again. Have you ever felt that way? Have you ever had your words twisted, regretted...
So Difficult!

So Difficult!

No, not you – the other guy/girl/group/team/organization – right?!? We all have to deal with difficult people – sometimes it’s a colleague; sometimes it’s a direct report; sometimes it’s our boss. Often the most difficult people in our life hit closer to...